PREMIER LEAGUE SHOP CUSTOMER SURVEY

INCENTIVE TERMS AND CONDITIONS

1. SURVEY: The Premier League Shop Customer Survey (the “Survey”) means the global online retail 
survey relating to Fantasy Premier League (“FPL”) merchandise organised by The Football Association 
Premier League Limited (company number 02719699) of Brunel Building, 57 North Wharf Road, 
London W2 1HQ (the “Premier League”) and operated by Two Circles on behalf of the Premier League.

2. SURVEY PERIOD: The Survey will be open for responses from 8 May 2026 to 31 May 2026. The 
Premier League reserves the right to amend or close the Survey at any time. For the avoidance of 
doubt, “Response” means a completed Survey response submitted by a respondent during the Survey 
Period.

3. ELIGIBILITY: The Survey is open to individuals of all ages. Respondents under the age of thirteen (13) 
must have the consent of a parent or legal guardian to take part in the Survey. Participation in the 
Survey is only open to individuals who have played FPL, either during the current Season or in previous 
Seasons. As part of the Survey, respondents will be asked whether they have ever played FPL. 
Respondents who indicate that they have not played FPL will not be eligible to continue with or complete 
the Survey. 

4. HOW TO TAKE PART: To participate, respondents must complete the Survey in full via the online 
survey platform. 

5. SURVEY INCENTIVE: The Premier League will make available a £10 discount voucher code 
redeemable against a qualifying purchase on shop.premierleague.com (the “Voucher”) to the first 
1,000 eligible respondents who submit a completed Response during the Survey period and provide 
an email address at the end of the Survey. Completion of the Survey alone does not qualify a 
respondent to receive a Voucher, and no respondent shall have any entitlement to a Voucher unless 
and until the Premier League has confirmed (in its sole discretion) that the respondent is among the 
first 1,000 eligible respondents. Each Voucher provides £10 off orders over £45 (or the equivalent 
value if checking out in another currency), and may be used once only, is limited to one (1) per 
person, has no cash alternative and is non‑transferable. For the avoidance of doubt, the Premier 
League’s own records shall be the sole and definitive means of determining whether a respondent 
falls within the first 1,000 eligible respondents, and such determination shall be final and binding.
Subject to the conditions set out in these Terms and Conditions, access to the Survey is not restricted 
and any individual who receives the Survey link may start the Survey. However, only respondents 
who have a valid myPremierLeague account registered to the same email address provided at the 
end of the Survey shall be eligible to receive a Voucher. The Voucher must be redeemed by 14 June
2026.

6. VOUCHER CONDITIONS: The Voucher may not be used in conjunction with any other discount 
codes, promotions or offers. The Voucher applies to the product price only and does not apply to 
delivery or shipping charges. No refund or credit will be provided for any unused Voucher value. The 
Voucher will be void where the relevant order is returned or cancelled. Qualifying purchases are 
subject to product availability on shop.premierleague.com. The Premier League reserves the right to 
amend, cancel or withdraw Voucher codes at any time in the event of fraud, misuse, or technical 
error.

7. Each respondent may submit no more than one (1) Response during the Survey Period. Any attempt 
by a respondent to submit more than one Response by using multiple/different accounts, identities, 
registrations, logins, addresses or through any other methods, may void all of the respondent’s 
submissions and that respondent may not be eligible for the Voucher. Responses generated by script, 
macro or other automated means and entries by any means which subvert the Survey submission
process are void. Incomplete, illegible or corrupt Responses will not constitute a valid Response.

8. The Premier League reserves the right to exclude or remove any responses that are inappropriate, 
promotional, derogatory, obscene, profane, lewd, defamatory or violates any proprietary right of any 
person living or deceased (including but not limited to rights of privacy or publicity or portrayal in a false 
light) or entity, sexual in nature, or is otherwise objectionable, as determined in the Premier League’s
sole discretion. Responses must be in keeping with the Premier League’s image and may not be 
offensive, as determined in the Premier League’s sole discretion 

9. Upon submission, all responses become the sole property of the Premier League and will not be 
returned and once submitted may only be withdrawn by written notice to the Premier League. The 
Premier League shall not be liable or responsible for any errors in the administration or operation of the 
Survey, including without limitation technical, systems or human errors, and shall determine eligibility 
for the Survey in its sole discretion.

10. VOUCHER DELIVERY. Eligible respondents will receive their Voucher code by email (to the email 
address provided at the end of the Survey) within a reasonable period after completing the Survey.
Respondents who do not fall within the first 1,000 eligible respondents will not receive a Voucher, and 
the Premier League shall be under no obligation to notify such respondents individually. No 
correspondence will be entered into regarding Voucher eligibility or allocation.

11. All information and personal data shall be controlled by the Premier League in accordance with its 
privacy policy, which can be found at https://www.premierleague.com/privacy-policy. To the extent that 
any information contained within a Response constituting personal data (as defined in the UK GDPR) 
is processed in connection with the Survey, the Premier League shall ensure that it and its agents 
observe the requirements of the Data Protection Act 2018 and UK GDPR (and any amendments 
thereto) and protect the security, privacy and integrity of such personal data.

12. Personal data collected through the Survey includes respondents’ email address (for Voucher 
issuance, where applicable) and Survey responses such as age range, gender and country of 
residence. This personal data will be used solely for the purposes of administering the Survey, issuing 
Vouchers (where applicable), and producing aggregated research insights and, where the respondent 
has expressly opted in, for marketing communications.

13. The Survey is delivered with the support of Two Circles Limited, acting as a data processor on behalf 
of the Premier League. Participation in the Survey and receipt of a Voucher are not conditional on 
consenting to receive marketing communications, and personal data collected through the Survey will 
not be used for direct marketing unless a respondent has separately opted in. Personal data will not be 
shared with third parties other than as necessary to administer the Survey in accordance with these 
terms