Frequently Asked Questions

What is the engagement survey?

The engagement survey is your opportunity to share how you feel about working at the Premier League - what’s working well and where we can improve. It measures key themes that matter to employee experience, including around communication, leadership connectivity and consistency of employee experience across departments and offices.

Why are we running it?

Your feedback helps us understand what’s working and where to focus our efforts The results inform actions and plans that support our ambition to make the Premier League an even better place to work.

How long will it take?

The survey takes around 15 minutes to complete.

Is the survey confidential?

Yes. The survey is run by Culture Amp on a secure external platform. You will receive a personal survey link so the system can track participation. However, your responses are de-identified and cannot be linked back to you by the Premier League. Results are reported in aggregate only (for example, by team or function), and minimum reporting thresholds are applied to protect anonymity. Comments are suppressed where groups are too small to ensure individuals cannot be identified.

Who can see my responses?

Only aggregated results will be accessible to leaders and managers; individual responses are never visible.

Why did I receive a reminder if the survey is confidential?

Culture Amp tracks who has completed the survey so reminders can be sent to those who haven’t yet responded. This tracking is separate from your answers - the Premier League cannot connect your responses to your participation status.

Can I save my progress and return later?

Yes. The survey auto-saves as you go. You can return to your link at any time while the survey is open.

Can I edit my response after submitting?

Once submitted, responses cannot be edited. However, if the survey is still open, you can use the “redo survey” option to reset and complete it again.

What if I don’t receive the survey link?

Please check your spam folder or contact the Culture and Inclusion team.

Where can I get help?

For technical support (such as login or access issues), please contact Culture Amp support. For any other questions, you can reach out to the Culture and Inclusion team.