Cookies on Premierleague.com

The Premier League website employs cookies to improve your user experience. We have updated our cookie policy to reflect changes in the law on cookies and tracking technologies used on websites. If you continue on this website, you will be providing your consent to our use of cookies. Find out more.

I have an unresolved complaint with my club - can the Premier League help?

If you are not happy with the service you have received from your Barclays Premier League Club, please let us know and we will try to resolve the issue for you.

In the first instance it is best if you raise it directly with the Club. However if the situation is not resolved, please contact us using the 'Ask a Question' button above, giving us as much information as you can about your complaint.

We will then speak to the Club on your behalf and hope to reach a satisfactory conclusion for you. However, if we cannot resolve your complaint, you can contact the Independent Football Ombudsman at theifo.co.uk. They are an independent body established to provide a point of appeal.

TAGS: Information requests
Back to All Frequently Asked Questions